Most guests praise the welcoming staff and hearty food, appreciating the peaceful setting and spacious rooms. However, recent visits have revealed cleanliness gaps in bathrooms and bedrooms, along with maintenance concerns that undercut the otherwise friendly welcome.
Most guests praise the tranquil surroundings, caring staff, and therapist skill, with particular mention of named therapists Sindi and Simphiwe delivering memorable treatments. Several complaints about cold treatment rooms during winter, incomplete change room facilities, and variable customer service tone dampen the experience for some.
Reviewers experience an exceptionally calm retreat space with well-maintained gardens, idols from multiple faiths, and guided yoga sessions. The sanctuary's founders and staff, named as Guru, Kuvern, and Virusha, create a welcoming environment where visitors consistently report leaving spiritually recharged and at peace.
Most visits deliver calm, skilled therapy and nail work in a welcoming setting. Named therapists like Angel, Phindile, and Skylar earn consistent praise for attention to detail and genuine care. The facility itself impresses, with floatation and aroma treatments leaving clients relaxed and renewed. A small number report rushed sessions or frustration with administrative issues like gift vouchers and service policies not clearly communicated upfront.
Last updated 2026-08-27