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Changes Addiction Rehab

Updated 2026-09-21 · 5,628 reviewed · 264 listed · Scored from 152 Google reviews · How we rank ›

4.6(152) 81 composite score See reviews on Google ✓ Google-verified
Spa & Wellness RetreatsMedical Wellness & Weight-Loss Clinics
Changes Addiction Rehab
Location
Northcliff, Randburg
Services
Spa & Wellness Retreats, Medical Wellness & Weight-Loss Clinics
Reviews
152
Best for
People struggling with addiction who want structured inpatient care with medical detox and psychiatric oversight, plus family involvement in recovery.

Business data from Google Business Profile, checked 2026-09-21. Facts from the business's own website were fetched 2026-09-21.

What do customers say?

Most residents report lasting recovery and describe staff who challenge them constructively while providing genuine care through medical detox, group therapy, and one-on-one counselling. The facility structures 21+ day programs combining clinical oversight, psychiatric support, and practical life skills, with family involvement and aftercare that extends beyond discharge.

A small minority describe poor management responses to grievances and claim billing practices that exceeded medical aid coverage. The gap between these accounts suggests experience varies markedly by staff member and time of admission.

Praised for
  • compassionate and professional staff
  • structured program with real results
  • ongoing family and aftercare support
  • thorough medical and psychological care
attentive-staffskilled-therapistspersonalised-programspeaceful-atmosphereexcellent-treatments
Best for: People struggling with addiction who want structured inpatient care with medical detox and psychiatric oversight, plus family involvement in recovery.

What stands out?

  • Multidisciplinary team (doctors, psychologists, social workers, nurses on-site)
  • Licensed by Department of Health, Social Development, and healthcare funders
  • Structured programs combining medical care, group therapy, and trauma work
  • Family involvement and aftercare extending beyond 21-day residential stay

Worth knowing

  • Named staff praised: Carmen, Sheryl, OT Kayla, and RA team members check on settling-in
  • Daily doctor visits noted in reviews
  • 21-42 day residential programs reported
  • Medical aid billing disputes mentioned in one account regarding medication costs beyond initial cover
  • Family communication maintained for international relatives

How it compares

  • Rated 4.6 against a 4.59 average across the 244 spa & wellness retreats businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 73
Review volume 95
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
133
4
2
3
2
2
0
1
15

Frequently asked questions

Does Changes work with medical aid?
Yes, the facility is registered with the Board of Healthcare Funders. Clarify your scheme's cover and any out-of-pocket costs before admission.
Can family stay involved if they live abroad?
Yes. Reviews mention regular communication and updates even when relatives are overseas, with family counselling offered.
What does a typical program look like?
Programs combine medical detoxification, group therapy, one-on-one counselling, lectures on addiction, and practical life skills training. Residential stays range from 21 to 42 days, with aftercare continuing after discharge.
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Last updated 2026-09-21