Durban Spa attracts visitors for its beachfront position, heated pools, and generally welcoming staff. Many guests praise the location and ocean views, though recent reviews flag ongoing maintenance concerns: leaking fixtures, blocked drains, and reported pest issues. Cleanliness of shared facilities like the jacuzzi has been questioned, and some guests find the apartment layouts uncomfortable for larger groups.
Guests consistently report friendly staff and high-quality massage treatments in a clean setting. Couples packages and group bookings are popular; a few note background noise from the hotel and older linens, but massage quality remains the standout.
Many reviewers report good health outcomes and praise the doctors' friendliness and professionalism. However, some found the team insensitive when delivering difficult health news and felt pressured into buying medication without alternatives.
Strong facilities and welcoming staff draw many members, with praise for cleanliness, modern aesthetics, and vibrant class instruction. However, serious concerns persist around management responsiveness, capacity issues linked to stadium events, equipment downtime, and data handling practices that some members report violate privacy standards.
Last updated 2026-08-27