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Ginkgo Petite Spa Claremont

Updated 2026-09-21 · 5,628 reviewed · 264 listed · Scored from 148 Google reviews · How we rank ›

4.6(148) 76 composite score See reviews on Google ✓ Google-verified
Spa & Wellness RetreatsLuxury All-Inclusive Wellness Resorts
Ginkgo Petite Spa Claremont
Location
Claremont, Cape Town
Services
Spa & Wellness Retreats, Luxury All-Inclusive Wellness Resorts
Reviews
148
Best for
Guests seeking skilled massage and pampering in a peaceful, intimate setting.

Business data from Google Business Profile, checked 2026-09-21. Facts from the business's own website were fetched 2026-08-12.

What do customers say?

Most visitors praise Ginkgo's skilled therapists, tranquil atmosphere, and pampering treatments like massage, pedicures, and scalp work. A small minority report inconsistent reception, poor communication on booking, and operational gaps (sauna not ready, no welcome drink) that undercut the spa experience.

The business is located in Claremont with parking and operates under their own website listing massage, facials, manicures, pedicures, rasul, and sauna services. Therapists including Sheryl, Mercy, Erin, and Mel are named as standouts; packages on Hyperli were purchased by repeat visitors.

Praised for
  • skilled therapists
  • tranquil setting
  • attentive staff
  • relaxing treatments
skilled-therapiststranquil-settingattentive-staffclean-facilitiespeaceful-atmosphere
Best for: Guests seeking skilled massage and pampering in a peaceful, intimate setting.

What stands out?

  • Skilled, named therapists (Sheryl, Mercy, Erin, Mel)
  • Tranquil, cosy ambiance
  • Package deals via Hyperli
  • Parking on-site

Worth knowing

  • Therapists named: Sheryl (Swedish, foot massage), Mercy (deep tissue), Erin (prenatal massage), Mel (massages), Tadie (couples treatments)
  • Packages available via Hyperli including Pamper Package for two (massage, scalp treatment, pedicure with scrub and paraffin wax), couples treatments
  • Foot massage 50 minutes noted as soothing
  • Sauna switch-on not always pre-arranged; sauna use sometimes incurs extra cost
  • Late arrivals (9+ minutes) may result in shortened treatment time
  • Parking provided

How it compares

  • Rated 4.6 against a 4.59 average across the 244 spa & wellness retreats businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 73
Review volume 94
Review recency 87
Review sentiment 61
Profile completeness 75
Verification 30

Rating breakdown

5
109
4
26
3
8
2
2
1
3

Frequently asked questions

Is parking available?
Yes, the spa provides parking on-site.
Can I book package deals?
Yes, Ginkgo offers packages such as the Pamper Package for two (full body massage, scalp treatment, pedicure) available via Hyperli.
Do I need to request sauna in advance?
Yes. The sauna is not always pre-switched on for arriving clients. Request it when booking to avoid delays, and note that sauna use may incur an extra cost separate from your massage package.
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Last updated 2026-09-21