Business data from Google Business Profile, checked 2026-10-13. Facts from the business's own website were fetched 2026-10-13.
Kamlai Tong Thai Spa in Bayswater earns a 4.6 rating from 390 Google reviews, with 72% five-star. Visitors often describe leaving calm, relaxed, and eager to return. Several say the massages are strong and steady, even through long sessions.
Reviewers also praise the friendly staff, the soft music, and prices that feel fair for the quality. The late opening hours suit people who work until evening. One reviewer mentioned a rude receptionist, though most visits were described as warm.
Five-star stays praise clean rooms, attentive staff like Mr Louw, and peaceful surroundings; guests return gladly. But serious infrastructure and admin failures have left others in darkness without generators, waiting months for refunds amid changing excuses and unresponsive management.
Recent visitors praise the midwives' communication and emotional support during birth and the early postpartum weeks, especially staff like Lizelle and Danelle who explain care thoroughly and listen carefully. Older complaints cite insufficient emergency equipment and concern that staff lack training for complex deliveries, with some reviewers recommending state hospitals instead.
Patients describe a calm, caring visit where the doctor explains each step and never rushes them. Many say the staff are warm and easy to talk to, from booking through to the appointment. Several reviewers came back happy after treatments.
Last updated 2026-09-21