Business data from Google Business Profile, checked 2026-09-21. Facts from the business's own website were fetched 2026-09-21.
La Jour's therapists earn consistent praise for attentiveness and technique, with customers highlighting personalized care and genuine investment in relaxation. The Umhlanga Ocean View location draws particular appreciation for its setting and trained staff, though some visitors report outdated fixtures, worn linens, and lapses in professional conduct that undercut the experience.
Visitors praise the therapists' skill and the team's warmth, with named staff members like Promise, Nomfundo, Phumi, and Lerato earning recognition for their personalized service. Massages and facials receive consistent five-star mentions.
Guests consistently praise the staff's genuine warmth and personal touches, from remembering family names to spending time with children. The beachfront Umhlanga location draws repeat visitors despite steep rates.
The Thai Touch delivers exceptional massages from select therapists like Moui and Tina, with clients praising the peaceful setting and healing results. However, experience is unpredictable. Several guests report therapists who ignore feedback on pressure, become defensive when asked to adjust, and deliver rushed or painful sessions, raising concerns about staff consistency and training.
Last updated 2026-09-21