Bella Divas Day Spa
Many visitors praise the calm setting and warm welcome, with some naming staff like Pinkie, Diane, Thandiwe and Lebo as memorable. However, recent experiences reveal serious gaps: rushed massages that run 30 minutes short, therapists on their phones during treatments, and at least one client injured during a full body massage. Wait times without acknowledgement, unclean facilities, and dismissive staff interactions have left disappointed customers questioning whether prices match the actual care. The business delivers genuine relaxation for those who hit the right day and therapist, yet quality swings sharply depending on who is working. Booking consistency and staff training appear to be the stumbling blocks between five-star days and genuinely distressing ones.
