Most visitors experience a stylish, clean property with warm hospitality from Shani and a strong breakfast offering. Rooms are well-equipped with kitchenettes and bathrooms, central to Bloemfontein's amenities, with extended-stay guests praising attention to detail and value.
Six reviewers praised ozone therapy for managing pain, inflammation, stress, and chronic conditions like Parkinson's and Hashimoto's thyroiditis. Shani, the practitioner, earned consistent recognition for her warmth, knowledge, and professionalism in a tranquil setting.
Recent experience varied sharply. One student reported arriving at the advertised 7am opening to find staff absent, then facing rudeness when booking an appointment became impossible. An older review praised the team's speed and warmth.
Five-star stays praise clean rooms, attentive staff like Mr Louw, and peaceful surroundings; guests return gladly. But serious infrastructure and admin failures have left others in darkness without generators, waiting months for refunds amid changing excuses and unresponsive management.
Last updated 2026-08-27