Staff and service stand out here; reviewers consistently mention friendly, responsive hospitality and a concierge who goes the extra mile. The hotel maintains clean rooms, serves quality buffet breakfasts, and delivers the basics well for both leisure and corporate stays.
The studio and luxury apartments draw consistent praise for thoughtful layouts, quality furnishings, and rooftop pool access. Reception service is polarised: some guests report helpful, customer-friendly staff, while others cite unresponsiveness during emergencies and dismissive behaviour from named personnel.
Many guests praise the warm hospitality, comfortable rooms, and good-value breakfast. However, recent reviews report serious security issues including theft, alongside complaints about unannounced renovations, poor facility maintenance, and a dismissive response when concerns were raised.
Visitors consistently leave after massages and facials feeling refreshed and rejuvenated, with many noting the calm, clean setting and warm welcome. Therapists earn particular praise for sports massage expertise and skincare knowledge, with regulars and holiday tourists alike returning for repeat visits and recommending to runners and active people.
Last updated 2026-08-27