Cape Town Health And Wellness Retreats And Resorts Guide
Menu
Plan your retreat

Veranda House Boutique Accommodation

Updated 2026-08-27 · 3,166 reviewed · 213 listed · Scored from 358 Google reviews · How we rank ›

4.2(358) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Spa & Wellness Retreats
Veranda House Boutique Accommodation
Service
Spa & Wellness Retreats
Reviews
358

What recent reviews say

A small minority of guests praise the tranquil setting and report warm hospitality, but the preponderance of recent reviews detail systemic failures: infestations, uncleaned rooms, repeatedly broken promises around refunds, and aggressive interactions with the owner Alan over checkout times and bookings. Multiple reviewers describe dangerous or hostile experiences that left them feeling unsafe. The disconnect between the website's luxury claims and guests' accounts of a neglected property is stark.

Damage control appears absent. Guests report no follow-up or apology from management after negative experiences, and the booking process itself-quotation delays, cancellations blamed on the guest, phone calls hung up on-suggests operational chaos at the administrative level.

Praised for
  • peaceful retreat location
  • welcoming host and staff (when present)
  • vintage aesthetic and decor
  • spa and massage services

Strengths

  • Quiet rural location near Johannesburg
  • In-house spa and massage therapies
  • Vintage and eclectic interior design
  • Self-catering and event-hosting options

Worth knowing

  • Owner is named Alan
  • Cockroach infestations reported in multiple recent reviews
  • Couples massage bookings not fulfilled as described (one table, one therapist instead of two)
  • Hot stone massage service not delivered without explanation
  • Booking cancellations blamed on late payment despite communication delays on the business's side
  • Staff lack uniforms, name badges, and visible training
  • No Wi-Fi access (owner claimed hacking)
  • Broken shower handles injuring guests

How it compares

  • Rated 4.2 against a 4.6 average across the 201 spa & wellness retreats businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 48
Review volume 100
Review recency 100
Review sentiment 32
Profile completeness 75
Verification 30

Rating breakdown

5
231
4
62
3
16
2
12
1
37

Common questions

What is included in a stay?
Self-catering units are available. The website lists bed and breakfast options and describes itself as offering luxury accommodation with spa treatments. Guests should confirm what is included when booking, as several reviewers reported confusion over meal provision.
Is the property accessible from Johannesburg?
Yes, it is located in Glenferness, Midrand, close to Johannesburg. The road leading to the property is described as being in poor condition.
Does the property have Wi-Fi?
Wi-Fi access has been unavailable during recent guest stays. The owner cited a security issue when asked.
Request a quote

Similar health and wellness retreats and resorts nearby

Snes Wellness Space
92

Snes Wellness Space

5.0(137)✓ Google-verified

Across 18 recent five-star reviews, guests describe entering a tranquil space and leaving with tangible relief. Therapists like Sne, Linda, and Dina spend time understanding what each person needs, work firmly on tension, and offer guidance during treatment. The welcome is warm from the moment you arrive. Staff maintain clean facilities and a calm atmosphere. Reviewers consistently mention affordability alongside quality, and many commit to returning for ongoing wellness journeys. Several describe this as the best massage experience they have had.

Luxury All-Inclusive Wellness ResortsSpa & Wellness RetreatsMedical Wellness & Weight-Loss Clinics
View profile
Passara Wellness Spa Fourways
91

Passara Wellness Spa Fourways

4.8(1593)✓ Google-verifiedPublishes prices

Reviewers describe consistently excellent massage experiences with therapists who blend skill and attentiveness. Staff greet clients warmly, tailor treatments thoughtfully (adding suggestions like hot stone or cupping), and create a genuinely calm environment where relaxation comes easily.

Luxury All-Inclusive Wellness ResortsSpa & Wellness Retreats
View profile
Life Day Spa Fourways
69

Life Day Spa Fourways

4.1(825)✓ Google-verified

Many visitors praise the warmth of staff like Venus, Nondumiso, Lerato, and specific massage therapists who deliver relaxing treatments. The spa handles group events and ladies' days well, and reviewers consistently mention feeling looked after during positive visits. Recurring issues undermine the experience for others. Nail services fail within days with no refund; wait times stretch without updates; facial cleansing sometimes misses makeup residue; therapists disappear mid-treatment; and staff push additional products hard. Some find the venue too crowded for a spa setting.

Luxury All-Inclusive Wellness ResortsSpa & Wellness Retreats
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-27