Business data from Google Business Profile, checked 2026-09-21. Facts from the business's own website were fetched 2026-09-21.
Most guests praise the scenic beachfront location in Umhlanga and the overall friendliness of staff, particularly those outside reception. However, cleanliness issues in some rooms and slow response to complaints are significant drawbacks that undermine the resort experience for a minority of visitors.
Visitors praise the therapists' skill and the team's warmth, with named staff members like Promise, Nomfundo, Phumi, and Lerato earning recognition for their personalized service. Massages and facials receive consistent five-star mentions.
La Jour's therapists earn consistent praise for attentiveness and technique, with customers highlighting personalized care and genuine investment in relaxation. The Umhlanga Ocean View location draws particular appreciation for its setting and trained staff, though some visitors report outdated fixtures, worn linens, and lapses in professional conduct that undercut the experience.
Guests consistently praise the staff's genuine warmth and personal touches, from remembering family names to spending time with children. The beachfront Umhlanga location draws repeat visitors despite steep rates.
Last updated 2026-09-21